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Gearworks Launches appmosphere™ Location-Based, Mobile Application
Delivery Platform
Platform-as-a-service allows customers
to extend back-office, business applications to mobile workers;
delivers application mobility on-demand
across any carrier and any mobile device
MINNEAPOLIS
OCTOBER 23, 2007
Gearworks, a leading
provider of location-based mobile business applications, today
launched appmosphere™ — a carrier-class, location-enabled
mobile application delivery platform. Appmosphere provides application
mobility on-demand, on multiple wireless networks, on any mobile
device and on the carrier’s monthly bill.
Appmosphere represents
a new category of application mobility Platform-as-a-Service (PaaS)
solutions. It was specifically designed
to address the daunting challenges faced by companies and independent
software vendors (ISVs) seeking to “mobilize” and location-enable
their business applications. These challenges include building
and delivering location-enabled mobile business applications that:
*
Are deployable, distributable and billable across multiple wireless
carrier networks
* Interoperate with a broad range of location-based services (LBS)
infrastructures
* Run on any application-enabled mobile device (e.g. phones, BlackBerry,
PDAs)
* Support all mobile operating systems (e.g. BREW, JAVA, Windows
Mobile)
* Are billable on an end user’s monthly wireless bill
Appmosphere
allows wireless carriers to develop and deploy a portfolio of LBS
mobile business applications tailored to the needs of specific
markets, verticals or customers. Appmosphere’s extensive
Business Support Systems (BSS) and Operations Support Systems (OSS)
integration capabilities provide an “integrate once, run
many” approach to provisioning, revenue assurance, billing,
SLA compliance and customer care. Using appmosphere, carriers can
provide ISVs and enterprises the ability to build, publish and
provision custom LBS mobile business applications without fear
of impact to their network and LBS resources, voice interference,
or device compatibility and performance.
“As wireless carriers look to deploy or evolve LBS mobile
business applications they are faced with several hurdles. Key
among them is the ability to quickly deliver a portfolio broad
enough to address their key markets, the ability to offer enterprise
customers a way to tailor mobile solutions to their specific needs,
and the need to expand the number of data-savvy channels to market,” said
Stephen Drake, Program Director, IDC, Mobile Enterprise. “Successful
suppliers for the mobile operator will take into account these
key challenges and focus on carrier-delivered mobile business application
models.”
For the first time, ISVs have a cost-effective
and on-demand way to mobilize their applications without being
forced to either limit
customer choice or support hundreds of different mobile devices,
multiple wireless carriers and four unique mobile operating systems.
Using appmosphere, ISVs can build, brand, publish and market their
mobile offerings all within a single platform and be assured of
interoperability across carriers’ networks and mobile devices.
“As an AppExchange partner, Gearworks’ appmosphere
platform will extend salesforce.com’s customer service applications
to the field on all types of devices on all major carriers,” said
Chuck Dietrich, vice president, Mobile, at salesforce.com. “Taking
advantage of location-based data and synchronizing communications
from call centers to field employees to customers, companies will
be able to streamline how call centers dispatch jobs to mobile
devices and incorporate job data back to Salesforce, providing
new levels of efficiency and service.”
“This is a great opportunity for NIM to take our leading
turn-by-turn driving direction technology for mobile devices and,
with the flexibility of appmosphere, make it available to any enterprise
that recognizes navigation as critical to employee productivity,” said
Doug Antone, president and chief executive officer for Networks
In Motion.
“Appmosphere ensures wireless carriers experience return
on their infrastructure investments and deliver high quality customer
experiences, while providing ISVs a new channel to the growing
mobility marketplace,” said Todd Krautkremer, president and
CEO of Gearworks. “Most importantly, it ensures customers
receive software, mobile devices, mobile data networks and integration
services through the convenience of a single bill.”
Appmosphere is the technology foundation for
Gearworks’ industry
leading mobile resource management solutions, including its etrace® product
and carrier-branded products. More information on appmosphere is
available at http://www.gearworks.com/platform/.
About
Gearworks
Gearworks(www.gearworks.com) provides location-based mobile business
applications – in collaboration with wireless carriers – that
enable customers to better manage their mobile resources. Today,
Gearworks-powered solutions are used by service-driven companies
of all sizes to supervise and optimize their personnel and activities
in the field as easily as they do in the office. The company
partners with leading wireless carriers across North America
for distribution and billing, and leverages its carrier-grade,
Software-as-a-Service (SaaS) platform to ensure high reliability
and a seamless customer experience. Gearworks’ mobile business
applications serve thousands of small-to-medium sized business
and enterprise customers across a broad range of industries — including
construction, health care, field service, home and store delivery,
utilities and government services.
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