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IHOP Gets Franchisees Networked


HTmagazine.com
Glendale, CA
May 4, 2005

IHOP has developed a wide-area network for its franchisee locations. IHOP selected Netifice Retail Connect VPN service to provide secure communication between its Restaurant Support Center, and franchisees throughout the United States. "We chose Netifice for its ability to provide a standardized, fully managed broadband VPN service to all of our franchisees, yet give them the flexibility to choose from a wide range of access technologies and value-added services," explains Patrick Piccininno, vice president information technology for IHOP. "Netifice's online provisioning system makes it easy for franchisees to order and pay for their services, and gives us complete visibility into the status and availability of the network." Netifice delivers its IP VPN service via all of the major DSL, cable and satellite access providers, giving IHOP franchisees the flexibility to choose the access method that's best suited for their requirements. Once the VPN is implemented, Netifice provides all franchisees with end-to-end management and service level agreements (SLAs) for their VPN communication.


      
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